SMS Terms & Conditions

1. Introduction

By opting in to receive SMS/text messages from Rapid Tow Pro, you agree to the following Terms & Conditions. These messages may include updates related to towing services, vehicle pickups, repair status, invoices, ETA notifications, and general customer service communication.

2. Message Frequency

Message frequency will vary based on your interaction with our company. You may receive:

Service request confirmations

Driver ETA updates

Vehicle pickup/delivery notifications

Repair updates

Account, billing, and customer service messages

We will not send marketing or promotional texts unless separately and explicitly consented to.

3. Opt-In

By requesting service, providing your mobile number, or texting our service number, you consent to receive SMS/text messages from Rapid Tow Pro.

4. Opt-Out

You may opt out of SMS/text messaging at any time by replying:
STOP – to cancel all text communications.
HELP – for assistance or additional information.

After texting STOP, you will receive a confirmation message. You will not receive additional SMS messages unless you re-opt in or initiate new service communication.

5. Message & Data Rates

Message and data rates may apply according to your mobile carrier plan.
We are not responsible for charges imposed by your carrier.

6. Supported Carriers

Our SMS service works with most major U.S. mobile carriers.
Delivery is not guaranteed and may be affected by your carrier’s limitations.

7. Privacy Policy

We respect your privacy and will never sell your information.
Your mobile number and all communication are used strictly for service-related purposes.

View our full Privacy Policy here: www.rapidtowpro.com/privacy-policy

8. Customer Responsibilities

By providing your mobile number, you confirm that:

You are the account holder or authorized user of the mobile number.

You are at least 18 years old.

You understand these terms and consent to receiving SMS/text communications.

9. Disclaimer

SMS/text messages may be delayed or undelivered due to network or carrier issues.
Rapid Tow Pro is not liable for delays or failures in SMS delivery.

10. Contact Information

For questions or help regarding SMS messages, contact us:
Phone: 251-295-9868
Email: r.minchew@rapidtowpro.com
Website: www.rapidtowpro.com